Shipping policy
At Glow Vibe Boutique, we aim to process and deliver orders as quickly and safely as possible.
1. Order Processing
Orders are processed once payment has been received successfully. Processing may take approximately [1–3] business days before the order is dispatched.
2. Delivery Timeframes
Estimated delivery time is approximately [3–10] business days within South Africa, depending on your location, courier availability, supplier processing time, and public holidays.
3. Delivery Fees
Delivery fees will be shown at checkout before payment is completed. Delivery charges may vary depending on the order value, location, or courier service used.
4. Third-Party Fulfilment
Some products may be delivered directly from our suppliers or fulfilment partners. We will still remain your point of contact for any order queries.
5. Delivery Address
Customers are responsible for providing the correct delivery address and contact details. We are not responsible for delays or failed deliveries caused by incorrect information supplied at checkout.
6. Courier Delays
While we do our best to ensure timely delivery, delays may occur due to courier issues, supplier delays, stock availability, weather, strikes, or other circumstances outside our control.
7. Tracking
Where tracking is available, tracking details will be sent to the customer once the order has been dispatched.
8. Contact Us
For delivery queries, please contact us at:
Email: Glowvibeboutiqueltd@gmail.com
Business Name: Glow Vibe Boutique